Cookies Policy

PortRec uses Cookies on the https://portrec.co.uk/ website to provide you with the best experience we can. In order to use our website and to place an order, Cookies will need to be enabled on your browser. By using our website on a computer or mobile device you agree to our Privacy policy and Cookie policy and consent to our use of Cookies.

Please note that Cookies cannot harm your computer. Cookies at PortRec are there to keep track of which products are in your basket, and to remember you when you return to our site in the future. We never store personally identifiable information such as credit card details in the Cookies we create, but we do use encrypted information gathered from them to help improve your shopping experience with PortRec. They also help us to identify and resolve errors.

Our Cookies Policy explains what Cookies are, how we use Cookies, how third parties we may partner with may use Cookies on our site, your choices regarding Cookies and further information about Cookies.

What are Cookies

Cookies are small pieces of text files sent by your web browser by a website you visit. A Cookie file is stored in your web browser and allows us or a third party to recognize you and make your next visit easier and our website more useful to you.

Cookies can be "persistent" or "session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while session Cookies are deleted as soon as you close your web browser. Persistent Cookies each have a set expiry date and last a little longer than session Cookies.

How we use Cookies

When you use and access our website, we may place a number of Cookies files in your web browser.

We use both session and persistent Cookies on the website and we use different types of Cookies to run the site. We use Cookies for the following purposes:

• Essential Cookies - we may use essential Cookies to authenticate users and prevent fraudulent use of user accounts.
• To enable certain functions of the website so the website works as you would expect.
• Save you having to login every time you visit the site.
• Remember your settings during and between visits.
• Improve the speed and security of the site.
• Personalise our site to help you get what you need faster.
• Continuously improve our website for you.
• Make our marketing more efficient so it helps us to improve our service.

What Cookies we use

Strictly necessary Cookies – (are Cookies without which our website would not be able to function properly)

• Remember your shopping basket contents and make the checkout work so you can pay for your order securely.
• Remember your personal account information (name, address, orders history, etc).
• Determining if you are logged in or not.
• Remembering your search settings.
• Showing you which pages you have recently viewed.
• Allowing you to add comments to our site.
• Tailoring content to your needs.
• Remembering if we have already asked you certain questions (e.g. you declined to use a feature of our site).
• There is no way to prevent these Cookies being set other than to not use our site.

These Cookies could be used to compile visitor statistics anonymously, such as how many people have visited our website, what type of computer they are using e.g. Windows or Mac, which helps to identify when our site isn't working as it should for particular computers, how long they spend on the site, what page they look at etc. All these Cookies help us to continuously improve our website so we can make sure that things are running smoothly and also to make things work better.

These “analytics” programs also tell us anonymously how people reached this site e.g. from an internet shopping search engine or price comparison website and whether they have been here before helping us to improve developing our site.

If you visit a web page on our website that contains embedded content, for example from YouTube, you may be sent Cookies from these websites. We don't control the setting of these Cookies, so please check the third-party websites for more information about their Cookies and how to manage them.

What we do not use Cookies for

We do not use Cookies to:

• Collect any personally identifiable information without your consent.
• Collect any sensitive information without your consent e.g. payment details.
• Pass data to advertising networks.
• Pass personally identifiable data to third parties.
• Pay sales commissions.

Granting us permission to use Cookies

When you visit our site for the first time, you will see a panel along the top of our website which informs you that our site uses Cookies, and, according to the current Cookie settings, all Cookies are allowed for the best shopping experience. If you continue without changing your Cookie settings, we will assume that you are happy to receive all Cookies on our website.

If you would like to, you can change your Cookie settings at any time to refuse.

Please note: by disabling Cookies on the site it is likely to change or remove the functions offered by our website and third parties.

After a visitor alters their Cookie preferences using the 'Change Cookie settings' panel, the preferences are saved to their user profile, provided that the visitor has a profile and is logged in. If the visitor is not a registered user or is not logged in their Cookie preferences are placed on the visitor's computer in the form of a Cookie and on subsequent visits to our website the visitor will not have to readjust their Cookie preferences for our website again.